Information That May Be Collected About You
Red Road Insurance and Services does not collect personally identifiable information from anyone unless the information is provided to us voluntarily and knowingly or we are otherwise permitted by law to obtain it. We may collect information, including personal and credit information, about you when you initiate a request to obtain an insurance quote, complete an application for one of our products, or use our website or one of our services.
Personal data or information means any information about an individual from which that person can be reasonably identified. It does not include data where the identity has been removed (anonymous data). Depending on your state of residence and the nature of the transaction, the types of information we may collect, use and store could include: your name, marital status, date of birth, the names and dates of birth of other members of your household, address, telephone, social security number, physical characteristics or description, insurance policy number, education, driving records, vehicle information, employment, credit history, bank information, lienholder information, medical info or health insurance info, race, national origin, religion, gender, sexual orientation, information about other insurance you have or have had, and/or your email address. We may also collect information about how you use our website or products and services and your interests and preferences in receiving marketing from us or select third parties.
Where We Collect Your Information
We collect customer information in a number of different ways. For example, we gather information from applications and other forms related to the purchase and servicing of your insurance; other products you purchase from us; and your customer interactions with us related to items such as payments, underwriting and claims.
The company also may gather information when you use electronic sources such as our website, www.redroadins.com. You are not required to register or provide information to us on the website in order to view a large majority of our site. However, to obtain services from portions of our Website, you may be asked to provide personal information. We use your information to personalize your Web experience or to provide you with requested services. Acceptance will only use your information strictly in accordance with this Policy.
Red Road Insurance and Services may use "cookie" technology on our website. "Cookies" are small text files a website can use to recognize repeat users, facilitate the user's access to and use of the site and to track behavior of the Web pages you visit, among other uses. Our website may automatically collect cookies and other information, including, but not limited to, your domain name, and Red Road Insurance and Services may compile aggregate data for statistical purposes to improve content of our website or to better administer the web pages available on the Red Road website. If you do not want information collected through the use of such technology, there is usually a simple procedure on most browsers that allows you to automatically decline many of them, or make the choice to accept or decline.
Red Road website may provide links to other companies or organizations of interest to you. Red Road is not responsible for how they collect, use, disclose or secure the information you might provide them. If you choose to use such a link, you should read their privacy policies to learn how they use your information.
We may email requests to you to complete and support your transactions with us and to comply with the law. We may also send you emails to follow-up on coverage quotes, respond to your questions, and to provide you with information about your policy and other information we think you will find useful. We will not share your email address with third parties without your consent. In addition to email communications, we also offer account and claims updates via SMS (text message). If you elect to receive SMS alerts, additional charges from your cellular carrier may apply.
Personal information may also be shared by you on message boards, chat, profile pages, blogs or other forms of social media created by Red Road Insurance & Services. Please note that any information you elect to post or disclose through these services will become public information, and may be available to visitors who may access Red Road Insurance and Services social media forums, and to the general public. We encourage you to be very careful when deciding to disclose your personal information, or any other information, on the Red Road Insurance and Services social media platforms.
